3281 Hilton Rd. | Ferndale, MI, 48220
3281 Hilton Rd. | Ferndale, MI, 48220

studio policies

  • Classes need a minimum of 2 clients to run. Class may be cancelled by the instructor if less than that.
  • Grip Socks are required in classes (and can be bought at the studio.)
  • Please silence cell phones. 
  • We reserve the right to change or cancel any class for any reason. Clients enrolled in that class will be notified by either phone or email or text and will be offered a make-up class.  
  • All purchases are final. No refunds will be granted.  Kindly observe expiration policies for classes/packages and privates. 
  • All classes & packages are non-transferrable to friends or family members.  
  • In the event a card gets declined, you will be notified to update payment. If the card declines a second time, you will be charged a $10 late fee.  
  • All classes must be paid for online in your MINDBODY account before class. 

cancellation policy

  • Please arrive at least 10 mins before class to settle in. 
  • We ask for your kindness towards clients in class and please do not arrive to classes late.   
  • Due to COVID-19 health concerns if you are not feeling well in any way, please cancel at least 24 hours prior to your class or private session. 
  • Out of respect to our instructors and waitlisted clients, we honor a strict 24 hour cancellation policy for all classes. To avoid being charged in full, please be sure to cancel online using Mindbody at least 24 hours prior to your class. We reserve the right to charge you in full for classes cancelled less than 24 hours from scheduled class time. This also applies for no-shows. Messages of any kind do not count as cancellations. Please use your Mindbody account to remove yourself from classes. 

waitlist etiquette

If you reserve your spot to be waitlisted for a class, you will automatically be added to a class if a spot becomes available within 2 hours of class start time. If you anticipate you cannot make it to class before being added on, please remove yourself from the waitlist on MINDBODY.

You will receive an email//text when you’ve been added to a class from the waitlist . Please check your phone, or your MINDBODY account prior to class if you know you’re waiting to get in. Make sure your personal settings are turned on for TEXT and EMAIL alerts from Mindbody.

If you are added to a class from the waitlist, our studio cancellation policy will apply.